We take privacy seriously and always do our utmost to protect any data we gather from customers and prospective customers online. We only collect data we regard as important so that we can carry out our services for our customers to the highest possible standards.


What types of information do we collect from customers?


The types of information we collect from customers include:

Address details
Phone numbers
Email addresses

How do we use this information?

We use the information we have gathered to provide our customers with our services. From time to time we may also use the information we have to keep our customers up-to-date with our latest product launches, brands,  pricing, discounts or other relevant company information.


Opting out / unsubscribing


The only emails or newsletters you will receive from us will be for the purposes described above - we don't want to bombard you with unnecessary emails, just as much as you don't want to read them!

However, if you do wish to opt out of any marketing communications please let us know by calling, emailing, or selecting the unsubscribe button on our newsletters at any time. But before you do, please note you may miss out on important updates in the future and we will not be able to share these with you.


Do we share this information?


No. We never share or sell the information we hold from customers or subscribers with any third parties. Your data is held solely by us (Create Seating Ltd) and is safely stored by the mailing software we have chosen to use, whose servers are based in the UK.

How do we store this information?


Data such as customer name and address details, can be stored on paper in a filing cabinet in our office or digitally on our office computers and mailing software, which is entirely UK based. Our office is secure and we take every reasonable precaution to ensure our customers' and subscribers' data is safe.


How long do we keep information?


The length of time we keep any information we gather depends on the type of information and whether we need to keep it to provide a high quality service. Information such as customer names and addresses, which we need to keep so that we can provide ongoing support, is kept until we no longer feel the information is required. 


How do we dispose of information we have gathered?


We always dispose of all data securely. All paper documents are shredded before being disposed of. Our digital data is always destroyed before computers are disposed of.


The use of Cookies


In order to enable us to provide you with a personalised browsing experience, this site may use cookie information collection technology. Cookies are small pieces of information that are issued to your computer when you enter a website. Cookies are stored by your browser on your computer's hard drive, and they can be used for a wide range of purposes, such as identifying your computer's previous visits to this website, to ascertain the most popular features of this website and to show you relevant advertising as you browse the internet.


Why Do We Use Cookies?


Like many other websites, this website uses cookies as they enable us to identify your computer when you visit this website. We also use cookies to develop a clearer picture of which parts of this website are the most popular to its visitors, and your preferences.


You are not obliged to accept cookies and you may amend your browser's settings to prevent it from accepting cookies.

If you have any feedback, would like to discuss our privacy policy, or any other aspect of our products and services, please do not hesitate to get in touch on 01384 210 569  or email .

Thank you